Our Privacy Policy

Effective Date: January 5, 2026

IVS (Intellivibe Solutions) (“we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, use our platforms, products, or services, or interact with us in any manner.

By accessing or using IVS services, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect information to deliver better services, improve user experience, and ensure platform security.

a. Personal Information

We may collect personal information that you voluntarily provide, including:

• Full name
• Email address
• Phone number
• Company name and role
• Account credentials
• Any information submitted through contact forms, demo requests, or support inquiries

b. Usage and Technical Information

When you access IVS services, we may automatically collect:

• IP address
• Browser type and device information
• Operating system
• Pages visited, session duration, and interaction data
• Referral URLs

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Understand user behavior
• Improve website functionality
• Remember preferences
• Measure performance and engagement

You can control cookie preferences through your browser settings.

How We Use Your Information

IVS uses collected information for legitimate business purposes, including:

• Providing, operating, and maintaining our services
• Responding to inquiries, requests, or support tickets
• Improving product functionality and user experience
• Personalizing content and communications
• Sending service-related updates, notifications, or marketing communications (where permitted)
• Ensuring platform security, fraud prevention, and compliance
• Fulfilling legal and regulatory obligations

We do not sell your personal data.

Legal Basis for Processing (GDPR Compliance)

Where applicable, IVS processes personal data based on:

• Your consent
• Contractual necessity
• Legitimate business interests
• Legal and regulatory obligations

You may withdraw consent at any time where processing is based on consent.

Data Sharing and Disclosure

We may share information only when necessary and under strict safeguards:

• Service Providers: Trusted third-party vendors supporting hosting, analytics, customer support, or communication
• Legal Authorities: When required by law, regulation, or legal process
• Business Transfers: In case of merger, acquisition, or asset sale

All third parties are required to maintain confidentiality and security standards.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal, accounting, or regulatory requirements
• Resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymized.

Data Security

IVS implements industry-standard security measures, including:

• Secure servers and access controls
• Encryption of sensitive data
• Regular system monitoring and audits
• Restricted internal access on a need-to-know basis

While no system is completely secure, we take all reasonable steps to protect your information.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction or updates
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent

To exercise your rights, contact us using the details provided below.

Third-Party Links

IVS platforms may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of external sites. We encourage you to review their privacy policies independently.

Children’s Privacy

IVS services are not intended for individuals under the age of 13 (or applicable minimum age in your jurisdiction). We do not knowingly collect personal data from children. If such data is identified, it will be promptly deleted.

International Data Transfers

Your information may be processed or stored in locations outside your country of residence. IVS ensures that appropriate safeguards are in place to protect data transferred internationally, in accordance with applicable laws.

Changes to This Privacy Policy

IVS may update this Privacy Policy from time to time to reflect changes in practices, technologies, or legal requirements. Any updates will be posted on this page with a revised effective date.

Continued use of our services after changes indicates acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact:

IVS
Email: info@intellivibesolutions.com